- 3-Tier Sales
- Trade Marketing
- Advanced Analytics
The Success Manager role is a client-facing resource for GreatVines Customers, delivering support account management. The role encompasses ongoing support/guidance, business strategy and transformation advice, and account oversight. As a customer advocate, the Success Manager is the client’s Primary Point of Contact responsible for orchestrating all support activity within GreatVines to deliver a superior client experience. This role focuses on ongoing relationship-building and proactive account management activities, promoting overall customer satisfaction, product adoption and renewals.
High Level Duties:
2+ years recent Salesforce.com admin experience mandatory, certification desirable.
You are: a quick and motivated study in all things technology.
We’re an agile company using leading edge cloud tools for process management alongside enterprise software integration with our global clients – for you mastering new technology isn’t a burden, it’s just another day at the office.
You possess: strong communication, organization, business analysis, and project management skills.
Your ability to effectively communicate with clients/peers and avoid misunderstandings as regard requirements, deadlines, testing and delivery is uncanny! This includes communicating changes in timeline, training non tech users on new software, and translating complex business concepts to our dev team.
Your other skills might include:
We are an established startup tech company providing beverage selling solutions for wine, spirits and craft beer. As a salesforce.com technology partner our cloud-based solution set utilizes the force.com platform, GoodData.com for business analytics and Amazon Web Services for infrastructure and data management.
Our customers include a range of marquee alcoholic beverage brands from niche producers to global behemoths. We enthusiastically deliver custom configured solutions to meet their sales automation needs.
Please respond via email only to with some information about yourself, your background and why you feel you are a good fit for the position.
Include your resume and any desired cover letter or references saved as a single document with the following filename structure:
Role works from home, must have suitable work environment and internet connection. Must live in CA, OR, WA, no exceptions.
Do not call, no recruitment professionals please.